Services & facilities
Be our guest. Explore our services & facilities and see how to get the best out of your visit.
Your favourite services
Parking
Disabled parking
There are parking spaces reserved for disabled people near all entrances to Fisketorvet. There is free disabled parking around the clock. However, it requires that you contact the information and present a disability or companion card, or a photo of this. The staff will then register your license plate for free parking. This must be repeated at each visit.
Charging for e-bikes and scooters
You will find 2 general sockets at the load bike space to the right of the entrance to Fisketorvet's covered bike parking. Here you are welcome to connect your e-bike charger or scooter charger - while you shop.
Family parking spaces
At Fisketorvet, you can park your car in extra wide parking spaces close to the entrances.
Motorcycle parking
At Fisketorvet you will find special parking spaces reserved for our guests on motorbikes or scooters.
Reception & Customer service
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Reception Desk
Get help from our knowledgeable staff.
Shopping centre services
Toilets
At Fisketorvet there are a large number of customer toilets for you as a visitor. Some of these are equipped with a changing table, others are adapted for the disabled. Follow the signage in the center to find these options. We do everything to make your visit to Fisketorvet pleasant.
ATM
You can withdraw cash in our ATM from Nordea. You will find them on PLAN 2 between the escalators near the View.
Borrow wheelchair
We are happy to provide a wheelchair for our guests with walking difficulties. Call on tel. 33 36 64 00 or contact in person in Fisketorvet's center information on Level 2 to hear more.
Dry cleaning
Butlers cleans and washes without chemicals. It must be green, easy and clean. At Butlers, cleaning and washing methods are as sustainable as possible. In fact, Butlers is the only Swan-labelled dry cleaner in Denmark. All cleaning takes place without the use of chemicals and thereby makes a difference to the environment, your clothes and your skin. You will find Butler delivery and collection at Føtex, on Level 1 in Pyramiden.
Elevator
To facilitate your shopping experience, there are lifts in several places in Fisketorvet - follow the directions in the centre.
Passport photo booth
On Fisketorvets Level 3 you will find our passport photo machine, where you can have photos taken and printed immediately.
Post office
Pick up your packages from PostNord at the parcel shop in Føtex.
Packages can be picked up during all Føtex opening hours.
SwipBox
Send and receive packages. A SwipBox is the parcel station with boxes of different sizes, where you can send and receive your parcels. SwipBox is on level 1 in the Pyramiden.
Escalator
There are escalators so you can more easily get between the floors and around Fisketorvet, with a pram, pram or shopping cart.
Co-working Space
In the Co-working space on Fisketorvet here, you will find peace for work, study, reading or just a break with a fantastic view of Copenhagen's harbour.
Lost and found
At Fisketorvet, we would like to help reconcile forgotten cases with their owner. If you have lost something on Fisketorvet, in shops or in the parking area, you can start by looking at the page here If, on the other hand, you have found a forgotten property, you can hand it in at the center information on Level 2.
Water station
Here you can get nice cold drinking water. You will find the coolers on levels 1 and 2 by the toilets and on level 1 by the Pyramid.
Lounges
Take a break in our beautiful lounges, where you can relax in soft chairs and sofas - here you have the opportunity to stretch your legs and take a quick break.
Instabox
Send and receive packages. Instabox is the packing station with boxes of different sizes. Here you can send and receive your packages. Instabox is on level 3 at entrance H in Pyramiden.
Interactive guide
With our digital directory, you can easily find the shop or restaurant you are looking for via a large screen. You will find the screens on both levels 1 and 2. You are of course also welcome in the center information.
Shoe shine
Get your shoes polished completely free of charge at our shoe shine machines by the toilets on Level 1 and 2.
Bicycle services
You will find an air pump at the bicycle parking lot in front of Fisketorvet's main entrance at CinemaxX. In addition, you can get patching equipment and bicycle saddle covers in the center information.
Kids & Family
Strollers
We provide a pushchair for you and your child so that you can get around the centre's corridors and shops more easily. Contact the center information on Level 2 to find out more.
Babylounge
In Fisketorvet's baby lounge you will find plenty of space and everything you and the little ones need: changing areas, water, soap, disinfectant, a room for breastfeeding, a TV room with cartoons and toilets for adults and children. And a beautiful view from the panoramic windows.
Other
Bottle warmer
You will find our bottle warmers in our baby lounge on level 2 near the Co-working Space so you can get warm milk for your baby.
Get a rain poncho
If you are a member of Fisketorvet, you can get a rain poncho if the weather turns to rain or snow. If you are not a member, you can register here
iPad available
iPad for Fisketorvet's website In the information on Plan 2, you will find an iPad for free so you can browse and search on Fisketorvet's website.
Handicap service
Get information about our disabeled services: disabled toilet, parking and wheelchair.

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