Service and facilities
Be our guest. Explore our services & facilities and see how to get the best out of your visit.
Your favorite services
Parking services (4)
Accessibility services (3)
Disabled toilet
You will find disabled toilets in several places in our shopping centre. Access to the toilets is free of charge. Of course, disabled toilets are available in all our toilet blocks.
Elevators
To easily change floors, lifts and escalators are available in Stadshart Amstelveen.
Wheelchair rental
Is walking difficult? For a pleasant shopping experience, wheelchairs can be borrowed at reception.
Guest services

Reception
For information about Stadshart Amstelveen, please contact the reception in the Binnenhof. Our hostess is ready to answer all your questions and make your stay as pleasant as possible. You can also go to the reception for:
- Shopping guide with map – all information about Stadshart Amstelveen in one guide
- Information about the Stadshart Amstelveen Club.
- Information about and purchasing the Amstlvn gift card
- Wheelchair loan
- Reserve a taxi
Family services
/Unbranded-KiddyCar_Services_PNG_RGB-150dpi_1068x1068px.png)
Kiddie Cars
The best shopping trip for you and your child?
Rent a Kiddie Car and drive through the entire shopping center. Fun for you and your little one!
Sammie the Pig
Do you already know Sammie? Our mascot Sammie the Piglet loves sports, is very curious and likes lots of people around him. That is why he likes to walk around Stadshart Amstelveen. Children can take a picture with him or give him a high five!
In any case, Sammie will visit every last Sunday of the month on the following dates in 2025:
16 March (during the Spring Marathon)
30 March
27 April
25 May
29 June
27 July
31 August
28 September
26 October
30 November
28 December
Will you come and greet him?
Ps. Sammie needs a break from time to time. Don't worry, he always comes back to het Binnenhof.
Children's train
For the little ones, a children's train runs through the shopping center on Sundays between 1:00 PM and 5:00 PM. You can board at the children's train station on the Buitenplein, in front of McDonald's.
A ride on the children's train costs €2 (payment by card). Do you have a Stadshart Amstelveen Club card? Then a ride is completely free!
Loan buggy
At Q-park in the Stadsplein car park, prams can be borrowed. Ask the parking host for them. You can also borrow a pram from the reception in Binnenhof.
Baby Lounge
Want to change your baby quietly? You can do so in the special multifunctional area near the toilets. It is equipped with a changing area, children's toilet, microwave and bottle warmer.
Shopping center services (12)
Gift Card
Would you like to choose a gift yourself at one of our stores? This is possible with the Amstlvn Gift Card. The gift card can be used at the shops, cafés and restaurants of Stadshart Amstelveen. You can buy the gift card at the reception (PIN only). You can also determine the value yourself, ranging from €10 to €150. The gift card is valid for one year after purchase.
Personal shopper
Personal styling tips? Want to change your look or get advice on what colors suit you best? Our personal shopper will help you with advice on clothing, style and image. With the Personal Shopping Card you can use this service for free. Make an appointment at reception.
Postal parcel collection points
The following parcel delivery and collection points are located near or in Stadshart Amstelveen:
Bol.com - Albert Heijn Rembrandthof 49 in Stadshart Amstelveen (delivery or return parcel)
DHL Service Point - HEMA Binnenhof 8 in Stadshart Amstelveen
UPS/DHL Parcel Point - Keizer Karelweg 223 Amstelveen (De Buren Lockers Brockhof makelaars)
PostNL Parcel Point - Rembrandthof on level -1 near the Bijenkorf & Buitenplein next to Action (lockers for parcel delivery or returns)
Bol.com collection point
At the Albert Heijn in Stadshart Amstelveen, you can have an order from bol.com delivered or returned.
Phone charging point
Flat battery? You can charge your phone at reception. Or reserve one of our lockers at Rembrandthof -1. There is a USB charging point in the lockers.
ATM's
Several ATMs of different banks are available in Stadshart Amstelveen: ING - Stadsplein 96 ING - Rembrandthof 49 (In the Albert Heijn supermarket) , Geldmaat.
Shoe shine machine
A fully automatic shoe polishing machine is available at the toilets on the ground floor of the Rembrandt Court. A hard brush removes stubborn dirt. The soft light or dark brush, depending on the colour of your shoes, polishes your shoes in no time.
Passport photos
Need a passport photo? Use our fast photo service. You will find the passport photo service in the Binnenhof, opposite the Pearle.
Lounges
Even bijkomen? In de verschillende lounges kunt u rustig zitten, het nieuws volgen en live sport kijken.
Recycling point
There are several collection points in Stadshart Amstelveen for recycling products.




/FreeParking_Services_PNG_RGB-150dpi_1068x1068px-b.png)
/Bike_Parking_Unbranded_Services_PNG-RGB_1068x1068px-1.png)
/Unbranded-Locker_Services_PNG_RGB-150dpi_1068x1068px.png)