Services & Facilities

Be our guest. Explore our services & facilities and see how to get the best out of your visit.

Parking
The most seamless way to park and pay is with W-Park at Westfield Stratford City, with 4,500 parking spaces across three car parks.
Conductor office space
Step into The Conductor in Stratford. A bright, modern workspace that brings teams together and keeps ideas moving.
SOJO: Fix & Fit
Expert alterations and repairs at Westfield Stratford City to make your clothes last a lifetime.
Kiddy Cars
Let your little ones drive themselves wild for a change.
Westfield Gift Card
The simplest way to get them what they want.
Free Wi-Fi
We just love making connections.

Parking services (8)

Parking
The most seamless way to park and pay is with W-Park at Westfield Stratford City, with 4,500 parking spaces across three car parks.
Bicycle Parking
Ride on over and park securely – it's all on us.
Electric Car Charging
Plug in and power up.
Coach Parking
10 coach spaces, £50+VAT, booking required; served by public coaches.
Accessible Parking
Accessible bays in all car parks; display Blue Badge when parked.
Parent and Child Bays
Extra space for you and your family.
Motorbike Parking
Car park A (P1) & B (P2)
Tyre Pump
Car Park C, Level P1

Family services (3)

Kiddy Cars
Let your little ones drive themselves wild for a change.
Play Areas
Westfield Stratford City offers three play areas and a playground.
Parent Rooms
Let your little ones drive themselves wild for a change.

Accessibility services (8)

Accessible toilets
Accessible toilets with RADAR key; obtainable from from our staff or Guest Services.
Accessibility Guides
Guides offer details to plan visits to Westfield Stratford.
Visual Impairment assistance
Pre-book visual assistance; call Guest Services; available Mon-Sat/Sun.
Free Wheelchair and Scooter Hire
Hire our shopmobility equipment in-centre by visiting one of our Guest Services desks.
Quiet Hours
Visit during designated times for a quieter shopping experience.
British Sign Language Interpreting
Use SignLive for BSL interpretation; visit Guest Services for help.
Sensory Packs
Hire sensory packs at Guest Services to aid visitors with sensory needs.
Hidden disabilities
Get a free sunflower lanyard for discreet support at Guest Services.

Guest services (6)

Guest Services
Allow us to enlighten you.
Westfield Gift Card
The simplest way to get them what they want.
Cloakroom
Store items in our cloakroom near Costa on the Lower Ground Floor.
Lost Property
Contact Guest Services for lost items; unclaimed items donated after 28 days.
Click & Collect
Use InPost lockers for easy parcel pickup, returns, and sending.
Printing & Photocopier
Print, scan, photocopy at Guest Services; £1/page from email/USB.

Shopping centre services (11)

Free Wi-Fi
We just love making connections.
Hands free shopping
Hands free shopping, the new way to shop light.
SOJO: Fix & Fit
Expert alterations and repairs at Westfield Stratford City to make your clothes last a lifetime.
Mobile Charging Station
Charging stations, so you never miss a beat.
Water Stations
Refill your bottle with chilled water at Virgin Pure stations on-site.
Textile Recycling
Recycle textiles at Traid Bins located in Car Park B and M&S lobbies.
Coffee Cup Recycling
Recycle coffee cups at Westfield via retailer or common area bins.
Electrical Waste
Recycle electricals at Waitrose, Westfield Stratford City.
Multi Faith Prayer Room
A quiet place for reflection and prayer.
Photobooth
8 available at throughout the centre.
Rest Areas
Throughout the centre.